To return an order to us, first please contact us via email: [email protected]
MONEY BACK GUARANTEE
We believe strongly in their quality of our products, but if for any reason you are not satisfied you can return your order within 14 days of receiving the order and we will happily refund the purchase price to the original form of payment. Please note that your purchase reference or proof of purchase must be included in your request for a refund and the product/s must be returned unused in their original packaging and in the same state that they were delivered..
When returning your order to us, please package your return in the original postal box and filler, if possible, to prevent damage in transit. Please note, unless you are returning the product/s because they are damaged, you will be responsible for paying for your shipping costs for returning your order.
The original shipping costs to deliver your order are sadly non-refundable.
SALE ITEMS
Only regular priced products may be refunded. Sale items cannot be refunded, unless the products that you receive are damaged or faulty or do not match the description given at the time of the sale.
DAMAGED GOODS
If the products that you receive are damaged or faulty or do not match the description given at the time of the sale, please return them to us within 21 days of receiving them. In this case, you will be offered an exchange or a full refund, after we have received the returned products. In the event of damaged or faulty products or products that do not correspond to the description given at the time of sale, we will pay for the additional shipping costs.
Nothing in this Refund & Returns policy affects your statutory rights as a consumer. Obviously.